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McGraw-Hill. New York. 1998. - 1730 p. The Quality Planning Process. The Quality Control Process. The Quality Improvement Process. Process Management. Quality and Cost. Measurement? information and Decision-Making. Computer Applications to Quality Systems. The ISO 9000 Family of International Standards. Benchmarking. Strategic Deployment. Human Resources and Quality. Training for Quality.
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3rd edition. — ASQ Quality Press, 2009. — 667 p. This handbook will guide you through the recently updated body of knowledge and provide you with an exceptionally relevant textbook in your preparation for taking the CQE examination. The third edition of The Certified Engineering Handbook was written to provide the quality professional with an updated resource that follows the CQE...
Wiley, 2010. – 327 p. – ISBN: 0470539577, 9780470539576 In this difficult economic climate, it's vital to cut waste that can eat at a company's bottom line and boost efficiency at every organizational level. The traditional business solution in a crisis is to slash away non-critical talent and resources, often doing more harm than good. There is a far better systematic approach...
Edited by Raymond I. Kimber, Robert W. Grenier and John Jourdan Heldt. Marcel Dekker, 1997 - 823 pages. Edward G. Schilling. Series Introduction Management Philip B. Crosby. Quality Management Raymond J. Kimber. Organization and Planning Jay W. Leek. Asset Management Martin R. Smith. Management Communication John Jourdan Heldt. Managing Quality Costs Robert W. Grenier. Supplier...
McGraw-Hill Professional – 2004, 560 pages ISBN: 0071443290, 9780071443296 When you're ready to tackle your business's most intractable problems, you're ready for The Six Sigma Black Belt Handbook. Going far beyond simplified or hypothetical explanations of Six Sigma aimed at novices, this Handbook delivers practical, working tools to sophisticated Six Sigma practitioners. You...
McGraw-Hill, 2003. - 830 p.
The most comprehensive Six Sigma reference available, now revised and expanded. Completely rewritten and reorganized, this second edition of The Six Sigma Handbook covers all the basic statistics and quality improvement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years...
McGraw-Hill, 2013. — 497 p. — 2nd ed. — ISBN: 9780071799249 Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality...
