IS 14978:2002 New Seven Tools for Quality Management

Indian Standard. — Bureau of Indian Standards, 2002. — 16 p.This standard describes the following new seven tools for quality improvement:
Affinity Diagram,
Tree Diagram,
Arrow Diagram,
Process Decision Program me Chart,
Matrix Diagram,
Relations Diagram, and
Matrix Data AnaIysis.
The above tools have been illustrated with examples for better understanding.