Lustig Myron W., Koester Jolene. Intercultural Competence: Interpersonal Communication Across Cultures

Pearson, Boston, 6th Edition. 2010 - 400 pages.
Presenting balanced coverage of skills and theory, Intercultural Competence provides readers with the knowledgeable background and necessary skills to succeed in today's multicultural environment.
Blending both the practical and theoretical, this thoroughly researched book offers readers an enjoyable read and contemporary coverage of the impact of technology on intercultural communication and cutting-edge interpersonal scholarship. Intercultural Competence provides a discussion of important ethical and social issues relating to intercultural communication and encourages readers to apply theory through vivid examples to better prepare them to interact in intercultural relationships.Introduction to Intercultural Competence
Culture and Intercultural Communication
Intercultural Communication Competence
Cultural Patterns and Communication Foundations
Cultural Patterns and Communication Taxonomies
Cultural Identity and Cultural Biases
Verbal Intercultural Communication
Nonverbal Intercultural Communication
The Effects of the Code Usage in Intercultural Communication
Intercultural Competence in Interpersonal Relationship
Episodes, Contexts, and Intercultural Interactions
The Potential for Intercultural Competence