Slack N., Chambers S., Johnson R. Operations Management

6th Edition. — Prentice Hall, 2010. — 712 p.In this textbook the writers learn the reader every step of the operation management from the design of the product, the needed design for a factory, layout and flow and job design, to all steps of planning and control, till the first product is created and from then on improvements on the system and the production process. A thick book that provides minor information of a lot of different subjects, but still the writers succeed in giving the reader the idea to read and learn new thinks. Especially for people new in production industry this book is useful for a first introduction in the jargon used and the problems encountered.Operations management
Operations performance
Operations strategyDesign
Process design
The design of products and services
Supply network design
Supplement to Chapter 6 – Forecasting
Layout and flow
Process technology
People, jobs and organization
Supplement to Chapter 9 – Work studyPlanning and control
The nature of planning and control
Capacity planning and control
Supplement to Chapter 11 – Analytical queuing models
Inventory planning and control
Supply chain planning and control
Enterprise resource planning (ERP)
Supplement to Chapter 14 – Materials requirements planning (MRP)
Lean synchronization
Project planning and control
Quality management
Supplement to Chapter 17 – Statistical process control (SPC)Improvement
Operations improvement
Risk management
Organizing for improvementCorporate Social Responsibility
Operations and corporate social responsibility (CSR)
Notes on chapters