Wallace T.F., Kremzar M.H. ERP: Making It Happen: The Implementers’ Guide To Success With Enterprise Resource Planning

John Wiley & Sons, Inc., 2001. – 385 pages.This is a book about Enterprise Resource Planning (ERP). Authors describe enterprise systems as ‘‘packages of computer applications that support many, even most, aspects of a company’s information needs’’ (by Thomas H.). The intended audience for this book comes primarily from companies in two categories:
Companies that recognize the need for better decision-making processes, enhanced coordination, and greater responsiveness both internally and within their extended supply chain;
Companies that have installed an enterprise-wide software system and now realize that they need to change their businesses processes to gain major benefits from their investment in software.