Wysocki Robert K. Project Management Process Improvement

Artech House: 2004. - 234 p.Introduction to the Process Improvement Life Cycle
Overview of the Project Management Maturity Model
Assessing and Reporting Maturity Level
Metrics to Identify Project Improvement Opportunities
Tools to Investigate Improvement Opportunities
Commissioning Improvement Initiatives
Case Study: B. Stoveburden Trucking Company
Closing Thoughts
Appendix: Maturity Assessment Questionnaire
About the Author